WOWHealth: Terms and Conditions for Returns

Thank you for choosing WOWHealth as your integrated healthcare platform. We are committed to providing tailored end-to-end solutions for individuals, families, organizations, and communities. Our return policy is designed to ensure the safety of patients along the entire value chain. Please read the following terms and conditions carefully before initiating a return.

1. General Conditions:

1.1. All cases of return of goods will be considered on a case-by-case basis.

1.2. Requests for returns must be made within 1 day of receiving the product, accompanied by a detailed explanation of the reason for the return.

1.3. WOWHealth reserves the right to refuse returns that do not meet the specified conditions outlined in this policy.

2. Eligibility for Returns:

2.1. Returns will be considered in the following cases:

a. Defective or damaged products.

b. Incorrect product received.

c. Product discrepancies from the description on the platform.

2.2. Products must be unused, in their original packaging, and accompanied by proof of purchase.

3. Return Process:

3.1. To initiate a return, please contact our customer service at +2349168341768 or send email to info@wowdmhealth.com within 1 day of receiving the product.

3.2. Provide a detailed explanation of the reason for the return and include supporting evidence, such as clear images of the defective or damaged product.

3.3. Our customer service team will review your request and provide instructions on the return process, including any required documentation.

4. Evaluation and Approval:

4.1. All return cases will be thoroughly evaluated to determine eligibility based on safety considerations for patients along the value chain.

4.2. WOWHealth reserves the right to approve or deny return requests based on the evaluation results.

5. Refund or Replacement:

5.1. If a return is approved, WOWHealth will provide the option of a refund or replacement, as deemed appropriate.

5.2. Refunds will be processed within 7 days to the original payment method used for the purchase.

6. Non-eligible Returns:

6.1. Returns that do not meet the specified conditions or are not approved based on safety considerations may be denied.

6.2. WOWHealth reserves the right to refuse returns if it is determined that the product has been misused or intentionally damaged.

By using WOWHealth’s integrated healthcare platform, you agree to abide by these terms and conditions. We appreciate your understanding and cooperation in ensuring the safety of patients and maintaining the quality of our healthcare solutions.

For further assistance or inquiries, please contact our customer service at +2349168341768 or send email to info@wowdmhealth.com.

Thank you for choosing WOWHealth. Your health and well-being are our top priorities.